Privacy Policy

WHO WE ARE

Our website address is: https://flamescreen.com.

This Privacy Policy Statement covers how FLAME SCREEN LTD operates, collects and treats information received via this website. At FLAME SCREEN LTD we believe that, as our online visitor, you have a right to know our practices regarding the information we collect when you visit our website, including the type of information that is collected. The guidelines contained herein only apply to your visit to this website and its web pages, but does not include any redirect URLs that link the user to any other internet domain.

INFORMATION COLLECTION AND HOW IT IS USED

Some portions of the website may request that a user complete a registration form. We send authorised users who register on our website a welcoming email to confirm their registration. Registered visitors may also elect to receive industry news via our newsletter or blog.

Because of the gravity of the documentation stored in our systems and the required 24/7 capability, users who have provided requested contact information on our site may periodically be contacted to confirm this information is still current and to warn of impending certification expiry. This notification may also be sent direct from the FLAME SCREEN Ltd Licensed Applicator who performed the original work. If there is ever any doubt as to the authenticity of the contact, please contact us directly via the telephone numbers or e-mail shown below or displayed throughout our website.

We will communicate with the user to provide requested services with regards to issues relating to their requests via email or phone.

If you email us through the ‘Contact Us’ link on this site, we ask you for information such as your name and email address so we can respond to your questions and comments. You may choose to provide additional information as well.

COOKIES

Like many companies, we use browser cookies on this website. Browser cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. We use browser cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify site features in which you may have the greatest interest. Browser cookies may enhance your online experience by saving your preferences while you are visiting a particular site.

The ‘help’ portion of the toolbar on most browsers will tell you how to stop accepting new browser cookies, how to be notified when you receive a new browser cookie, and how to disable existing browser cookies. Remember though, without browser cookies, you may not be able to take full advantage of all our website features.

For each visitor to a FLAME SCREEN LTD website, FLAME SCREEN LTD’s web server automatically recognizes and stores information, such as the visitor’s IP address/domain name combination and any referring websites. We use this information to understand visitor traffic patterns through our websites for purposes such as enhancing their usability. Your computer provides this information automatically each time you log on, unless you have activated blocking technology available in some browsers.

We use IP addresses to analyse trends, administer the site, track user movement, and gather broad demographic information for aggregate use. With both cookies and web beacon technology, the information that we collect is anonymous and not personally identifiable. It does not contain your name, address, telephone number or email address. For more information about Google Analytics, including information about how to opt out of these technologies, go to www.google-analytics.com.

If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

COMMENTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

SHARING

We do not sell or otherwise disclose personal information about our website visitors.

We only share information provided by our visitors with our Licensed Applicators who have conducted the work and the relevant Flag under which the vessel is registered and as required under the strict rules applied by the MCA (Maritime Coastguard Agency).

Our Licensed Applicators are contractually restricted from using or disclosing the information except as necessary to perform services on our behalf or to comply with legal requirements. In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use the personal information you have provided through this website in a manner that is consistent with this Privacy Statement and only for its original purpose.

LINKS

Our site may from time to time contain links to other sites. Please be aware that FLAME SCREEN LTD is not responsible for the privacy practices of third party sites. We encourage our users to be aware when they leave our site and to read the privacy policies of any website you visit that may collect personally identifiable information.

SURVEYS

We occasionally may ask visitors to our website to complete online surveys about our website, our services and the quality of the service provided by our Licensed Applicators. These surveys help us serve you better and improve the usefulness of our site. In conducting these surveys we may collect personal information such as your name and email address. We do not keep any personal information about you in connection with your participation in a survey unless you specifically agree to provide that information.

NOTIFICATION OF CHANGES

This Privacy Statement may be updated periodically and without prior notice to you to reflect changes in our online information practices. We will post a prominent notice on this website to notify you of any significant changes to our Privacy Statement and indicate at the top of the statement when it was most recently updated. Changes to this Privacy Statement are effective at the time they are posted to this site, and your continued use of this site after posting will constitute acceptance of, and agreement to be bound by, those changes.

TRANSFER OF INFO TO FOREIGN COUNTRIES

We may transfer the personal information we collect on this site to other countries where we do business, but we will do so only for the purposes described above. When we transfer your information to other countries, we will protect that information as described here unless otherwise required by applicable laws.

CONSENT TO PROCESSING

By providing any personal information to the FLAME SCREEN LTD website, all users, including without limitation users in the member states of the European Union, the United States of America and the rest of the world fully understand and unambiguously consent to the collection and processing of such information.

CHILDREN’S PRIVACY

This website is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the site. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on the site, we will delete the information from our records.

HOW TO CONTACT US

If you have any questions or comments about this Privacy Statement or if you would like us to update information we have about you, please contact us by Phone, e-mail or via the contact details shown below:

Flame Screen Ltd.,
The Core,
Bath Lane,
Newcastle Helix
Newcastle upon Tyne.
NE4 5TF
United Kingdom

Tel: +44 (0) 1665568179
E: info@flamescreen.com

Last updated by the FLAME SCREEN LTD on 01 October, 2019